Frequently Asked Questions

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How can I fix the ""Invalid booking request"" error?

The ""Invalid booking request"" error may be caused by incorrect input data or validation issues. Check your booking form for required fields and ensure that all data complies with the specified formats. Additionally, ensure that your extension is up to date.
Why is the WhatsApp button not appearing on mobile devices in Magento 2?

If the WhatsApp button is not showing on mobile devices, first check if the extension is configured to display on mobile. Go to Stores > Configuration > WhatsApp Integration and make sure the option to show the WhatsApp button on mobile is enabled. Also, inspect the mobile view CSS and JavaScript for any conflicts that might hide the button. Test with a different theme to rule out theme-specific issues.
How to resolve the ""Invalid API Key"" error in Magento 2 WhatsApp Extension?

The ""Invalid API Key"" error occurs when the API key used for integrating WhatsApp with Magento 2 is incorrect or expired. Verify the API key in Stores > Configuration > WhatsApp Integration. Ensure that the key is copied correctly without extra spaces and is still active. If the problem persists, contact your WhatsApp API provider for assistance or generate a new key.