Frequently Asked Questions

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Bigcommerce to Shopify Migration Service FAQs (10)

How is the integrity of product data maintained during BigCommerce to Shopify migration?

At Mavenbird, we use a robust data mapping and validation approach to ensure that every product detail, including images, variants, descriptions, and attributes, is migrated accurately. We conduct a post-migration audit to verify data integrity and confirm that no data is altered or lost during the transfer.
How does Mavenbird handle SEO preservation during BigCommerce to Shopify migration?

Mavenbird’s SEO migration strategy involves meticulous mapping of URL structures, preservation of meta titles and descriptions, and setting up 301 redirects to prevent broken links. We also optimize the Shopify store's performance to maintain, and potentially improve, your existing SEO rankings post-migration.
Can I migrate custom apps and functionalities from BigCommerce to Shopify?

Yes, our team can replicate or even improve your custom BigCommerce apps on Shopify using custom coding or third-party integrations. We analyze your current functionality and ensure that Shopify can support similar or enhanced features, tailored to your business needs.
Will my store experience downtime during the BigCommerce to Shopify migration?

We implement a structured migration plan that includes pre-migration testing and scheduling the migration during low-traffic hours. This approach minimizes downtime, ensuring your store remains operational with minimal disruption to customer experience.
What happens to my existing customer reviews and ratings during the migration?

We use specialized scripts to migrate your existing customer reviews and ratings, ensuring they remain intact on the new Shopify store. We also integrate review plugins on Shopify to maintain the same display format, ensuring customer trust and brand credibility are preserved.
How do you ensure a mobile-responsive design during migration?

We prioritize mobile responsiveness by choosing Shopify themes that are optimized for different devices and customizing them as needed. Our QA team rigorously tests the store’s mobile performance to guarantee a consistent and smooth user experience on smartphones and tablets.
Can you migrate subscription products from BigCommerce to Shopify?

Yes, we specialize in migrating subscription-based products using Shopify’s subscription management tools or third-party apps. We ensure all recurring billing information is transferred securely, and your customers continue to receive their subscriptions without any disruption.
How does Mavenbird address Shopify’s limitations for large product catalogs during migration?

We implement a structured migration strategy for large catalogs, leveraging Shopify Plus’s advanced features and optimizing collections and navigation. If needed, we customize the backend to accommodate unique requirements, ensuring your large product catalog is well-organized and loads quickly.
How does the migration process handle abandoned cart data?

We securely transfer abandoned cart data from BigCommerce to Shopify, including customer details, items, and cart history. This ensures that you can seamlessly follow up with potential customers using Shopify’s native abandoned cart recovery tools, preserving valuable leads.
What steps are taken to ensure compliance with data privacy regulations during the migration?

Mavenbird follows strict data handling protocols to ensure compliance with regulations such as GDPR and CCPA. We anonymize sensitive data during the transfer process, obtain necessary permissions where required, and perform thorough data audits to ensure your Shopify store meets all legal requirements.