Predefined admin Order Comments Extension

for Magento 2
Predefined admin Order Comments Extension
Rating:
5.0
100 % of 100

Compatible with

  • Community: 2.3.* - 2.4.8
  • Enterprise: 2.3.* - 2.4.8

Predefined Admin Order Comments Extension allows store admins to add quick, predefined comments to orders from the backend, streamlining communication and order processing. This saves time, ensures consistency, and enhances customer service efficiency.

  • Allows admin users to quickly add predefined comments to orders from the admin panel.
  • Provides a list of predefined comments that can be easily selected and added to orders.
  • Ideal for streamlining communication, ensuring consistent messaging, and saving time when managing orders.
  • Configurable to add or modify predefined comments.
  • Works seamlessly with other order management and communication modules.

Highlighted Features

  • Predefined Comment Templates

    Administrators can create, organize, and manage a library of frequently used comment templates, making it easy to select and apply consistent messages for various scenarios, such as shipping updates or payment reminders.

  • Customizable Templates

    The extension allows for the customization of predefined comments with placeholders for dynamic data, enabling personalized yet standardized messaging that aligns with the brand's tone and style.

  • Easy Selection

    A user-friendly dropdown menu integrated into the admin panel enables quick selection of predefined comments, significantly reducing the time needed to communicate standard information to customers or internal teams.

  • Audit Trail

    A comprehensive log of all comments added to orders, including timestamps and admin user details, provides a clear audit trail for tracking communication history and maintaining accountability within the team.

Description

Manage Comments

manage_comments

The Predefined Admin Order Comments Extension for Magento 2 lets admins quickly add preset comments to orders, saving time and ensuring consistency. Ideal for repetitive messages, it reduces errors, streamlines communication, and enhances order management efficiency with easy-to-use comment templates.

  • Enable the Predefined Admin Order Comments module from the configuration.
  • Go to Content → Predefined Admin Order Comments → Comments
  • Click on Comments to open the Comment module where you can manage and view comments. The Comment module displays a list of all existing comments, allowing you to select and edit specific comments from the list.
  • Click on the Add Comment button to start creating a new comment.

Add New Comments

add_new_comments
  • Set the comment to Enabled if you want it to be active immediately or Disabled if you want to save it for future use.
  • Enter a descriptive title for the comment in the Title field.
  • Provide the full text of the comment in the Content field.
  • Select the relevant store view(s) where this comment should be applicable.
  • Choose the order statuses to which this comment will apply.
  • Comment Order Notes

    comments_in_sales_order_view
  • Go to Sales → Order → View page.
  • Scroll to the Order Notes section where you can see the status dropdown (e.g., Pending, Closed, Complete) and existing comments.
  • Choose the appropriate status from the dropdown.
  • As per Dropdown that loads Related Comment Contents.
  • Submit Comment

    submit_comment
    • When you click the submit button, the comments are displayed in the sales order view, as shown in the image.
    • Click the Submit Comment button to add the comment to the order and save your changes.

    FAQs

    Did you find what you were looking for?  ASK A QUESTION
    Write Your Own Question

    Reviews

    Write Your Own Review
    Useful Addition
    This is a great tool for keeping track of order notes. Very satisfied with this purchase!
    Ratings
    100%

    Streamlines Order Management
    We\\\'ve been able to enhance our order management process significantly with this tool!
    Ratings
    100%

    Excellent for Team Communication
    This extension helps our team leave consistent comments on orders. Very helpful!
    Ratings
    100%

    Ask us your query

    Request for a new feature, a custom change, or a question about a feature

    GET A FREE QUOTE

    +1

    Changelog

    1.0.7 – May 16, 2024

    • Compatible with Magento Version 2.4.7-p3.

    1.0.6 – March 9, 2024

    • Compatible with Magento Version 2.4.3

    1.0.5 – March 19, 2023

    • Compatible with Magento Version 2.4.2
    • Small code adjustments.

    1.0.4 – September 16, 2022

    • Compatible with Magento Version 2.4.1

    1.0.3 – April 18, 2022

    • Compatible with Magento Version 2.4.0

    1.0.2 – May 14, 2020

    • Updated for improved compatibility with Magento versions 2.3 and 2.4.

    1.0.1 – January 28, 2019

    • Fully compatible with Magento 2.0, 2.1, 2.2, and 2.3 Community Edition.

    1.0.0 – February 22, 2018

    • Release Initial Version.

    FREE
    No surprise fees
    • Free Installation
    • 30 Days Money Back
    • 1 Year Of Free Support
    • Open Source East To Customize
    • Meets Magento Code Standards

    Request a Proposal

    Please take a quick moment to complete this form and a business representative will get back to you swiftly.

    GET A FREE QUOTE

    +1