Whatsapp Extension
WhatsApp Share Extension enables customers to easily share products and pages from your store directly to their WhatsApp contacts, enhancing social engagement and driving traffic. This feature boosts product visibility, encourages word-of-mouth marketing, and simplifies the sharing process.
- Integrates WhatsApp chat functionality into the Magento store.
- Allows customers to contact support or make inquiries via WhatsApp.
- Provides a customizable WhatsApp button on product and CMS pages.
- Supports sending order confirmations and updates through WhatsApp.
- Enhances customer engagement and support efficiency.
Highlighted Features
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WhatsApp Chat Button
Adds a customizable WhatsApp button for easy customer support access on product pages, checkout, or footer.
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Customizable Chat Widget
Adjust colors, fonts, placement, and visibility (e.g., during business hours) to match your brand.
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Product Sharing
Lets customers share product details via WhatsApp to boost visibility and drive word-of-mouth.
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Multi-Agent Support
Routes chats to the right agent based on query type for faster, more relevant support.
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Analytics & Reports
Tracks chat metrics like volume, response time, and satisfaction to improve support performance.
Description
Configuration
The WhatsApp Extension for Magento 2 integrates WhatsApp messaging into your store, enabling real-time communication between store owners and customers. It enhances customer support, provides order updates, and boosts engagement. With customizable options and a user-friendly interface, it helps drive sales and improve overall customer experience.
- Go to Store→ Configuration→ MAVENBIRD EXTENSIONS->Whatsapp Share.
- A dropdown option to enable or disable the WhatsApp module on the frontend. Selecting "Yes" activates the feature.
- A dropdown to select the size of the WhatsApp button, with "Medium" as one of the options.
- In this you can set the label for the WhatsApp button, with "Share" as the default option.
Whatsapp Frontend View
- Navigate to any product page on your Magento store frontend.
- Click on the WhatsApp share icon or button integrated with the product details.
- Choose a contact or group from your WhatsApp contacts list to share the product link with.
- Optionally, personalize the message accompanying the shared product link before sending.
FAQs
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How can I fix the ""Invalid booking request"" error?
The ""Invalid booking request"" error may be caused by incorrect input data or validation issues. Check your booking form for required fields and ensure that all data complies with the specified formats. Additionally, ensure that your extension is up to date.
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Why is the WhatsApp button not appearing on mobile devices in Magento 2?
If the WhatsApp button is not showing on mobile devices, first check if the extension is configured to display on mobile. Go to Stores > Configuration > WhatsApp Integration and make sure the option to show the WhatsApp button on mobile is enabled. Also, inspect the mobile view CSS and JavaScript for any conflicts that might hide the button. Test with a different theme to rule out theme-specific issues.
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How to resolve the ""Invalid API Key"" error in Magento 2 WhatsApp Extension?
The ""Invalid API Key"" error occurs when the API key used for integrating WhatsApp with Magento 2 is incorrect or expired. Verify the API key in Stores > Configuration > WhatsApp Integration. Ensure that the key is copied correctly without extra spaces and is still active. If the problem persists, contact your WhatsApp API provider for assistance or generate a new key.
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Changelog
1.0.6 – June 6, 2024
- Now compatible with Magento 2.4.7-p3.
1.0.5 – March 16, 2022
- Now compatible with Magento 2.4.3
1.0.4 – June 9, 2021
- Revised Admin Panel Menu Structure.
- Enhanced Installation Process.
- Updated folder structure to align with the Magento version guidelines.
1.0.3 – March 16, 2020
- Revised Admin Panel Menu Structure.
- Enhanced Installation Process.
1.0.2 – July 22, 2019
- Resolved compilation issues.
1.0.1 – January 16, 2019
- Compatibility added for PHP 7.
- Resolved minor issues.
1.0.0 – February 7, 2018
- Initial launch.
- Free Installation
- 30 Days Money Back
- 1 Year Of Free Support
- Open Source East To Customize
- Meets Magento Code Standards
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