Frequently Asked Questions

Browse our articles or select a category below.

Back

Admin Category Product Link Extension FAQs (4)

What should I do if my category product links are not displaying correctly in the Magento 2 admin panel?

If category product links are not displaying, ensure that the extension is correctly installed and configured. Check the logs for any errors and clear the cache. If the issue persists, try disabling other extensions that might conflict with your Category Product Link Extension.
How can I resolve the error ""Unable to save the category product links""?

This error may occur due to permission issues or incorrect configurations. Ensure that the file and folder permissions are set correctly for your Magento installation. Additionally, check if the database connection is properly configured and that there are no conflicts with other extensions.
Why does the extension throw a ""Database error"" when I try to link products to a category?

A database error could stem from a variety of issues, such as a misconfigured database connection, outdated database schema, or issues with other extensions affecting database operations. To resolve this, check your database connection settings, run database upgrades, and ensure your MySQL version is compatible with Magento 2.
What steps can I take if my category product links are causing performance issues in the Magento 2 admin?

Performance issues may arise from heavy queries or conflicts with other extensions. To improve performance, try optimizing your database by cleaning up old or unnecessary data, disabling unused extensions, and ensuring your server resources are sufficient. Also, check for any inefficient queries logged in the Magento profiler.