Frequently Asked Questions

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What is a Vendor Sub Account?

A vendor sub-account allows the vendor to create additional accounts for employees or team members with limited access to store management.
How do I create a sub-account?

The admin can create sub-accounts through the vendor’s main account settings, assigning specific roles and permissions for each sub-account.
Can sub-accounts make payments?

Sub-accounts can be given permissions to make payments or they can be restricted depending on their assigned role.
How do I manage sub-account permissions?

Admins can assign specific roles and permissions to sub-accounts, limiting what they can view or edit in the store.
Can sub-accounts access reports?

Yes, vendors can grant sub-accounts access to sales and product reports, depending on their role.
Can sub-accounts manage products?

Yes, sub-accounts can be granted access to manage products based on their assigned permissions.
How do sub-accounts log in?

Sub-accounts log in using their own credentials, separate from the main vendor account, but with access to their designated features.
Can I delete a sub-account?

Yes, the admin can delete any sub-account from the vendor dashboard if necessary.