Frequently Asked Questions

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What is the Vendor Buyer Communication extension?

This extension enables direct communication between vendors and buyers, allowing for a smooth and transparent interaction.
How do vendors and buyers communicate?

Communication occurs via a messaging system that is integrated into the product page or vendor dashboard.
Can vendors initiate conversations with buyers?

Yes, vendors can initiate conversations with buyers regarding their products, orders, or inquiries.
Does the extension support notifications?

Yes, both vendors and buyers will receive notifications for new messages, ensuring timely responses.
Is there an option to save message history?

Yes, all communication history is stored in the system, and both vendors and buyers can view past messages.
Can I manage who can communicate with the vendor?

Yes, the admin can configure settings to allow or restrict communication based on vendor preferences or buyer criteria.