Customer Support
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GDPR Pro Extension$99
Magento 2 GDPR Pro Extension helps you ensure compliance with GDPR regulations by offering features like data access requests, customer consent management, and data anonymization—empowering your Magento 2 (Adobe Commerce/Adobe Commerce Cloud) store to securely handle customer data and maintain privacy standards.
- Get multiple users access on various pages
- Advanced popup is used to get cookie permission.
- Customer can easily manage their personal data in their accounts.
- Delete unrelated data automatically.
- Store personal data in their own documentation.
- Get all privacy access in one area.
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Order Attribute Extension$89
Magento 2 Order Attribute Extension enables you to add custom fields to the checkout and order pages of your Magento 2 (Adobe Commerce/Adobe Commerce Cloud) store—allowing you to collect additional information from customers and streamline order processing based on specific business needs.
- Use flexible conditions to display attribute fields.
- View additional order details in the grid.
- Add custom attributes to emails and PDF documents.
- Show extra fields based on the selected shipping method.
- Customize attribute display depending on the payment method.
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Fraud Detector Extension$89
Fraud Detector Extension enhances your existing Magento 2 (Adobe Commerce/Adobe Commerce Cloud) store with intelligent fraud prevention capabilities, allowing you to automatically detect and block suspicious transactions—ensuring a safer shopping environment for both merchants and customers.
- Protects your store by detecting and preventing fraudulent orders.
- Calculates a fraud risk score for every order (1 to 100).
- Higher scores indicate a higher risk of fraud.
- Helps decide whether to approve or cancel orders based on risk scores.
- Minimizes losses by preventing high-risk transactions.
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Contact Form Pro Extension$89
Magento 2 Contact Form Pro Extension enhances customer communication by offering customizable and advanced contact forms with features like drag-and-drop fields, multi-step forms, and email notifications—providing a seamless and professional way to engage with customers on your Magento 2 (Adobe Commerce/Adobe Commerce Cloud) store.
- Unify all your mailboxes for streamlined communication.
- Implement automated workflows to enhance your business processes.
- Facilitate communication with third-party contacts through a ticketing system.
- Get instant push notifications for timely updates.
- Access the complete history of each ticket at any time.
- Analyze operational performance with detailed helpdesk reports.
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Order Archive Extension$89
Order Archive Extension streamlines your existing Magento 2 (Adobe Commerce/Adobe Commerce Cloud) store by allowing you to archive old or completed orders, keeping your order grid clean and organized—just like decluttering your digital stockroom for better efficiency and performance.
- Automatically archive orders based on your needs.
- Delete orders along with related data effortlessly.
- View and manage archived orders in a dedicated grid.
- Set and control the archive schedule with ease.
- API support for managing archived orders externally.
- Built-in compatibility with Hyvä themes.
Customer support extensions in Magento 2 enhance your store’s ability to provide responsive, effective help to customers. Integrated live chat, helpdesk, and ticket systems improve customer satisfaction by offering immediate responses to inquiries. Additionally, AI-powered tools can help automate responses to frequently asked questions, making customer interactions smoother and faster.
- Customizable ticket management system to streamline issue tracking and resolution.
- Knowledge base integration for easy access to self-service support materials.
- Multi-channel support that allows customer support across chat, email, and social media platforms.
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