Does the extension support notifications?

Yes, both vendors and buyers will receive notifications for new messages, ensuring timely responses.

Can I manage who can communicate with the vendor?

Yes, the admin can configure settings to allow or restrict communication based on vendor preferences or buyer criteria.

This extension enables direct communication between vendors and buyers, allowing for a smooth and transparent interaction.

Yes, vendors can initiate conversations with buyers regarding their products, orders, or inquiries.

Yes, all communication history is stored in the system, and both vendors and buyers can view past messages.

Communication occurs via a messaging system that is integrated into the product page or vendor dashboard.

Ready

for Magento 2

Rating:

100 % of 100

Licence Domain

Magento Edition

Community

Enterprise + $99.00

Enterprise Cloud + $150.00

$99.00

Qty

Admin can enable or disable auto-approval for vendor queries and manage email notifications.
All submitted queries are accessible in the vendor's account, with the option for guest inquiries managed by the admin.
Admins can delete query and conversation histories between vendors and buyers.
Vendors can respond to queries, search conversations by email or keywords, and attach images.
Each reply is emailed to both the vendor and customer, and query statuses can be updated by both parties.
Customers can submit questions directly from the vendor's profile page, and the module is compatible with the Hyva theme.

Feature Highlights

Direct Communication for Enhanced Service

Vendors can engage directly with customers to enhance their products and services.
Guest Customer Interaction

This extension enables vendors to connect with customers who are browsing without logging in.
Transaction Notification Emails

Both vendors and administrators receive notification emails for any transactions occurring in the store.
Message Support with File Attachments

Customers, vendors, and administrators can attach files when submitting or responding to queries.
Access to Chat History

Administrators can review the history of past conversations related to vendor queries.
Automatic Query Approval

Customer queries can be automatically approved, allowing vendors to respond promptly.
Adjustable Query Status

Both vendors and customers have the ability to update the status of their queries.
Easy Vendor Contact via Profile

Customers can effortlessly reach out to vendors through their profiles on the contact page.

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