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Shopify Support and Maintenance Services

Shopify Maintenance | Ongoing Support | Theme, App & Performance Optimization
Rating:
5.0
100 % of 100
11  Reviews

Our Shopify support and maintenance services ensure that your store runs smoothly and efficiently. We provide expert guidance in optimizing performance for store growth.

  • Ensure your store is secure, up-to-date, and bug-free

  • On-demand technical support from certified experts

  • Continuous theme and app optimization for performance

  • Scalable solutions tailored to your business growth

  • Google
  • Clutch

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Trusted by 150+ companies

It means that Shopify support and maintenance services are those services that can provide ongoing support and maintenance to allow your Shopify store to run smoothly, efficiently, and be absolutely safe.

Our Shopify support and maintenance service includes continuous tracking, debugging, and updating. Your Shopify store is up to the optimum performance for serving a richer user experience.

Get end-to-end Shopify support for scheduled maintenance, security enhancements, and technical resolution in no time.

Why Shopify Maintenance and Support Service?
  • Continuous Improvement: Ensure your Shopify store keeps updating with fresh features and improvements.
  • Security Assurance: Implement rigorous security measures on your store and customer data.
  • Technical Expertise: Engage super-specialized Shopify expertise to troubleshoot and fix issues at blazing speed.
  • Performance Optimization: Keep your store at its optimum performance with regular updates, improved speed, and bug fixing.
What You Can Avail with Shopify Support and Maintenance Services
  • Stay Updated: Keep updated on all Shopify platform updates, plugins, and themes.
  • Better Security: Solve security patches, SSL certificates, and firewall setup.
  • Monitor Performance: Track in real-time the site speed, uptime, and performance metrics to give users the best experience.
  • Technical Help: Help in setting up the theme, integrating apps, and troubleshooting.
  • Backup and Restore: Your data will always be safe because of backups and a reliable procedure for restoration.
  • SEO Maintenance: Follow all SEO guidelines with constant tracking on search engine performance.
  • Analytics and Reporting: Learn insights for making decisions and tracking against all indicators.
  • Trainings and Documentation: Learn all the trainings and documentation regarding managing and updating your store.

Our Shopify Support and Maintenance Services Include

Vendor Dashboard

Performance Monitoring & Optimization

We regularly monitor your store’s load time, mobile performance, and overall user experience—implementing speed and UX improvements proactively.

Shopify Web Design

Theme Updates & Fixes

Whether you’re using a custom or purchased theme, we handle theme adjustments, bug fixes, UI tweaks, and version upgrades to keep it running efficiently.

Order Management

Shopify App Support & Integration

We update, debug, or replace Shopify apps as needed to maintain compatibility with your theme and ensure your tech stack stays streamlined.

Vendor Dashboard

Liquid Code Maintenance

We review and update your store’s Liquid code regularly, cleaning up legacy scripts, fixing logic errors, and enhancing performance and security.

Product Management

Bug Fixes & Troubleshooting

Our team resolves unexpected issues with navigation, checkout, forms, or third-party integrations—ensuring minimal disruption to your users.

Order Management

Shopify Version Compatibility Checks

We test your store against new Shopify updates, API changes, and feature rollouts—making necessary adjustments before they impact your store.

Vendor Dashboard

Security Monitoring & Backup Support

We monitor for vulnerabilities, ensure SSL compliance, and help with regular backups and data recovery protocols for added peace of mind.

Product Management

Store Enhancements & Micro-Features

Need a new section, feature, or UX tweak? We deliver small feature enhancements on-demand to improve usability and conversions.

Order Management

Priority Support & Response SLAs

With our maintenance plans, you get access to priority support, clear response timelines, and dedicated experts who understand your store inside and out.

Build your website with an expert Shopify development agency. Request a Free Strategy Consultation

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By partnering with our esteemed eCommerce Development Agency, you can rest assured while we handle everything else. With our expertise, unleash the full potential of your online store. We specialize in creating impressive eCommerce solutions that deliver unmatched user experiences. Count on us to support you every step of the way.

  • 45+
    employees
    GLOBALLY
  • 11+
    YEARS OF
    EXPERIENCE
  • 850+
    storefronts
    launched
  • 100%
    Success Score on upwork
  • 400+
    Clients Worldwide

Our Shopify Support and Maintenance Services. Partner with Leading Shopify Plus Developers

CRO

1. Regular Software Updates

Keep your store updated with all the newest Shopify features and important security enhancements constantly.

Design

2. Performance Monitoring

Constantly monitor your site performance metrics to identify and solve possible problems proactively and efficiently.

System Integrations

3. Security Audits

Get regular security scans to safeguard your store against threats and possible cyber attacks effectively.

International Expansion

4. Backup Solutions

Provide automatic backups to protect your data from loss, damage, or some unexpected disasters without hassles.

Discovery

5. Troubleshooting Assistance

Improve the technical issue resolution speed as soon as possible in order to avoid time wastage and highly increase the user experience for the customers.

Migration

6. Optimized Site Speed

Find the ideal site loading time and enhance it for more constantly, hence increasing the engagement of customers and ultimately, enhancing the conversion rate.

Custom Shopify App Development

7. Manage third-party apps

Regular management and updates of third-party apps guarantee their compatibility and give optimal performance on the site to users.

Shopify App Development

8. Monthly Reporting

Carry out the comprehensive report on performance of the site, user behavior, and maintenance activities so that you are in a better position to take decisions.

Case Study

Jazeera Paints
Jazeera Paints

Transforming Lives Through Innovative Paint Solutions

GreenDropShip
GreenDropShip

Dropshipping suppliers to for B2B and D2C and Multi Vendors.

Kitchen Restock
Kitchen Restock

Restaurant equipment products in our web restaurant store for B2B and B2C

Emanualonline
Emanualonline

1 million+ products for B2C

Ergomax
Ergomax

New Interactive Website Drives 224% Revenue Growth

Jasnor
Jasnor

New Interactive Website Drives 224% Revenue Growth

Amplex
Amplex

Modern B2B Website Migration Empowers Seamless Plant Procurement

Mecampbell
Mecampbell

Enterprise-Grade Magento Platform + Custom Mobile App Development

Industries: Automotive
BB Firmagaver
BB Firmagaver

Custom E-commerce Solution with Visual Shopping Features for the Fashion Industry

Industries: Fashion And Apparel
Central Restaurant
Central Restaurant

AI-Powered eCommerce Enhancements for Better Conversions & UX

Industries: Home & Decor
Click Safety
Click Safety

Transforming Safety Training Delivery Through Scalable Learning Solutions

Industries: E-Learning
Suez
Suez

Optimizing B2B Workflows and Enhancing Pricing Flexibility with Magento 2

Industries: Consumer Goods
SaltLife
SaltLife

Custom T-Shirt Customization & Magento Version Upgrade Drive Enhanced User Experience

BlowoutCards
BlowoutCards

Magento Upgrade & Custom Module Development Enhances User Experience and Stability

GlobalExpressStore
GlobalExpressStore

Magento Upgrade & Custom Feature Development Streamline Operations and Enhance Dealer Experience

Trotec
Trotec

Magento 2 Theme Development & Custom Integrations Enhance User Experience and Performance

Industries: Automotive
WireMasters
WireMasters

Seamless Magento 2.4.6 Upgrade Powers Operational Efficiency

Industries: Automotive
Tweezerman
Tweezerman

Expanding Digital Infrastructure to Support New Market Segments

Industries: Health & Beauty
ATI
ATI

Enhancing Test Prep Performance with Scalable Magento Solutions

Industries: E-Learning
Yummy Mummy Store
Yummy Mummy Store

Optimizing User Journeys and Checkout for Insurance-Covered Products

Industries: Health & Beauty
TPB Marketplace
TPB Marketplace

B2B E-Commerce Reimagined for Iconic Adult Consumer Brands

Industries: Consumer Goods
TPB Marketplace Canada
TPB Marketplace Canada

Streamlining B2B Operations for Iconic Brands in the Canadian Market

Industries: Consumer Goods

What sets our Shopify Support and Maintenance apart from the rest?

Your Shopify store should always perform at its best. As a certified Shopify partner agency, we deliver reliable, expert-led maintenance that keeps your business growing without technical interruptions.

  • Dedicated Shopify experts for ongoing support
  • Clear SLAs with fast turnaround times
  • Proactive rather than reactive maintenance
  • Full compatibility with Shopify Plus and custom builds
  • Scalable plans for startups to enterprise-level stores
  • Trusted by top D2C brands for 24/7 Shopify stability
  • 45+
    employees
    GLOBALLY
  • 11+
    YEARS OF
    EXPERIENCE
  • 850+
    storefronts
    launched
  • 100%
    Success Score on upwork
  • 400+
    Clients Worldwide
Get a Free Quote

GET A FREE QUOTE

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We design and build Shopify ecommerce websites.

As one of the most experienced Shopify web development agencies out there, we deliver on the frontiers of digital perfection in collaboration with progressive-minded brands, creating, building, and refining outstanding Shopify & Shopify Plus website designs. Being assured Shopify Partners in Australia, our experience is acknowledged through participation in the Shopify Agency Partner Program, turning us into a key Shopify Developer Partner.

  • Custom Shopify Plus Website Design
  • Migration to Shopify from Magento, Woo Commerce, BigCommerce and Neto Maropost
  • Shopify Conversion and Sales-Centric Web Development Strategy
  • Expert Long-term Shopify Plus Development Partner
Get a Free Quote
magento design

Unlock Your eCommerce Potential with Our Expert Shopify Support and Maintenance Services

Don’t miss out on the opportunity to elevate your eCommerce business to the next level. A free consultation with our Magento Web Development experts provides you with tailored insights and a roadmap for success.

GET A FREE QUOTE

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Shopify Integration with ERP, Accounting and CRM systems to streamline and automate your B2B and B2C​ business.

  • apparel
  • BB attache
  • cin-7
  • microsoft-dynamics
  • myob
  • myob
  • salesforce
  • sap-bussiness-one
  • amazon
  • Odoo
  • quickbooks
  • xero

Let us discuss Shopify and Shopify Plus solutions, as well as e-commerce.

We're a full-service Shopify agency and partner with brands to design, develop, launch, support, and grow Shopify and Shopify Plus stores. We're a Shopify agency-when you're ready, we will be too. Speak with our team about your project.

Get a Free Quote

Our Shopify Web Design Process

Mavenbird specializes in Shopify website design and SEO, focused on enhancing your eCommerce presence. Our award-winning designs are crafted to boost user experience and drive conversions. With a blend of innovative design and strategic SEO, we create engaging, high-performance online stores that keep customers coming back. Trust Mavenbird to transform your eCommerce platform.

01

eCommerce Strategy

A big part of figuring out where to go is discussing where you’ve been. We’ll take the time to understand your business and your eCommerce goals. Then, working together, we’ll pull everything apart, put it together again and plan ahead.

  • Shopify web design store audit
  • Competitor analysis
  • User journey mapping
  • Product & collection planning
  • Digital brand strategy
  • Tech stack planning
  • Shopify Store performance analysis
  • Shopify SEO & performance audit
02

Shopify Web Design​

Good Shopify website design is all about balance. Your store needs to look beautiful, celebrate your brand, work seamlessly and uphold your principles by having a low impact and being accessible to all. Our Shopify development company will get your brand, your goals and your experience working in harmony.

  • Digital brand identity
  • UX & UI design
  • Wireframing & Prototyping
  • Mobile first responsive Shopify web design
  • Shopify Design Optimisation
  • Checkout and Order Experience design
03

Shopify Web Development

Shopify Web development, platform integrations, extension selections– this is where things start getting technical (but we can explain in plain English…most of the time).

  • Shopify Web Development
  • App & plugin development
  • Checkout and Customer account Management planning
  • Third-party integrations
  • Re-platforming to Shopify or Shopify Plus Edition
  • QA & testing
  • Shopify development support
  • Shopify SEO & performance Development
04

Shopify SEO

Mavenbird’s award-winning, managed Shopify SEO campaigns give your brand access to our highest authority links and our customised, tailored Shopify SEO strategy. Each campaign kicks off with a review of your specific business goals, target audience, industry niche and market landscape. We’ll then formulate a Shopify SEO plan specifically for your brand and industry space.

  • Shopify SEO Audit
  • Keyword Research
  • Competitor SEO analysis
  • On-Page SEO
  • Content Creation
  • Technical Optimisations
  • Link Building
  • Shopify Content Strategy
  • Campaign Review and Reporting
05

Shopify Growth & Optimisation

Our Shopify web development company understands that creating engaging, high-performing Shopify stores is important. As the market and your customers change, so too should your store. Our Growth partnerships provide proactive support so you won’t get left behind.

  • Ecommerce growth strategy
  • Conversion rate optimisation
  • Data-driven development
  • Speed & performance optimisation
  • AOV + LTV optimisation
  • Mobile optimisation
  • App recommendations
  • Copywriting
06

Shopify Security & Compliance

Ensuring your Shopify store is secure and compliant with relevant regulations is crucial for maintaining customer trust and operational integrity. We focus on implementing robust security measures and ensuring your store adheres to industry standards.

  • Robust security measures
  • Compliance with data protection laws
  • Secure payment processing
  • Backup and recovery solutions
  • Monitoring for suspicious activity
  • Best practices for authentication

Expertise of Industries

Combining our expertise with industry knowledge, we help businesses from different industries drive customer satisfaction, boost sales, and widen their reach with a tailored solution.

Fashion & Clothing

Fashion & Clothing

Retail logo

Retail

Automotive logo

Automotive

Gemes & Jewelry

Gemes & Jewelry

Fitness & Nutrition

Fitness & Nutrition

Furniture logo

Furniture

E-Learning logo

E-Learning

Health & Beauty

Health & Beauty

Consumer Goods

Consumer Goods

Home & Decor

Home & Decor

Healthcare logo

Healthcare

Food & Beverage

Food & Beverage

Grocery logo

Grocery

Electronics logo

Electronics

Reviews

Strongly Recommend
I strongly recommend their Shopify Support and Maintenance Services!
Ratings
100%

Best Service
Best service I\'ve received in a long time! Very satisfied with the support!
Ratings
100%

Very Professional
Very professional team! I trust them with all my support needs.
Ratings
100%

Great Help
They have been a great help with maintaining my Shopify store.
Ratings
100%

Highly Recommend
I highly recommend their support services for Shopify!
Ratings
100%

Fantastic Support
Fantastic support! They addressed all my concerns quickly.
Ratings
100%

Excellent Team
Excellent team that knows their stuff! Very helpful with ongoing maintenance.
Ratings
100%

Great Experience
A great experience overall. They are very attentive and knowledgeable!
Ratings
100%

Prompt and Professional
I received prompt and professional support whenever I needed it!
Ratings
100%

Reliable Service
Their support services have been reliable and very helpful.
Ratings
100%

View All Reviews (11)
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FAQs

  • How can Shopify maintenance services help improve store speed and performance?

    Shopify maintenance services ensure your store is running optimally by regularly checking site speed, optimizing images, eliminating unused scripts, and updating apps. Faster load times not only improve customer satisfaction but also positively impact your SEO ranking. At Mavenbird, we prioritize speed optimization to keep your store efficient and high-performing.

  • What does real-time monitoring mean in Shopify support?

    Real-time monitoring involves continuously tracking your Shopify store for potential issues like downtime, security vulnerabilities, or performance bottlenecks. This proactive approach allows us to catch and resolve problems before they escalate, ensuring your store operates smoothly 24/7.

  • How does Shopify security maintenance protect my store from cyber threats?

    Shopify security maintenance involves regular updates, vulnerability scans, and monitoring for suspicious activities. We ensure your store is protected from potential cyber threats like hacking attempts, data breaches, and malware. By keeping your Shopify platform and plugins updated, we prevent unauthorized access and secure sensitive customer data.

  • What are the benefits of automated backups in Shopify maintenance?

    Automated backups ensure that your Shopify store’s data is safe and can be restored in case of data loss due to technical errors or cyber threats. With regular backups in place, you can quickly recover product information, customer data, and order history, minimizing downtime and preventing business disruptions.

  • Why is app conflict resolution important in Shopify maintenance?

    App conflict resolution is essential to ensure that various plugins and apps integrated into your Shopify store work harmoniously. Conflicts between apps can lead to broken functionalities or a poor user experience. Our maintenance services focus on resolving these conflicts to keep your store running smoothly without technical interruptions.

  • How often should I schedule Shopify maintenance for my store?

    We recommend scheduling Shopify maintenance at least once a month, with additional check-ins during high-traffic seasons or after significant updates. Regular maintenance ensures that your store stays up-to-date, secure, and optimized for performance. Mavenbird’s team tailors the maintenance schedule based on your store’s specific needs and traffic patterns.

  • What’s included in a Shopify store health check?

    A Shopify store health check includes reviewing site speed, SEO performance, app functionality, security vulnerabilities, and customer experience. We also check for outdated plugins or themes that could affect store performance. This holistic assessment ensures your store is operating at its best, identifying areas that need improvement.

  • Can Shopify maintenance services help with SEO and search rankings?

    Yes, Shopify maintenance services can help improve your store’s SEO by regularly updating content, optimizing page speed, fixing broken links, and ensuring SEO best practices are followed. A well-maintained store is more likely to rank higher in search engines, leading to increased organic traffic.

  • What happens if I don’t regularly maintain my Shopify store?

    Neglecting regular maintenance can lead to several issues, including slower page load times, security vulnerabilities, broken functionalities, and a poor user experience. Over time, this can result in lost customers, decreased sales, and potential damage to your store's reputation. Regular maintenance ensures your Shopify store remains secure, efficient, and customer-friendly.

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504 Aagam Avenue, Motera Cross Road, Sabarmati, Ahmedabad-380005, Gujarat, India

+91-9993504166

[email protected]

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