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Magento Support and Maintenance Services

Magento Technical Support | Magento Site Maintenance | Certified Magento Developers
Rating:
5.0
100 % of 100

Mavenbird offers budget-friendly Magento support and maintenance services provided by certified developers. Their dedicated support aims to ensure the smooth functioning of your Magento 1 or Magento 2 store.

  • Proactive monitoring and fast issue resolution

  • Ongoing security patches and version updates

  • Performance optimization and downtime prevention

  • 24/7 emergency support and SLA-based response

  • Google
  • Clutch

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Trusted by 150+ companies

Our Magento Support and Maintenance services includes

Vendor Dashboard

24/7 Site Monitoring

We monitor your Magento store around the clock to detect and resolve issues before they affect your customers—backed by rapid-response support for critical incidents.

Product Management

Security Patch Management

We apply all relevant Magento security patches on time to keep your store protected from vulnerabilities, bots, and compliance risks.

Order Management

Magento Version Upgrades

Our team ensures your Magento version stays current, handling major upgrades and minor updates without disrupting your live operations.

Vendor Dashboard

Performance Optimization

We continuously fine-tune site speed by optimizing cache settings, server configuration, and frontend assets to deliver a smoother user experience.

Product Management

Extension & Theme Updates

We update or replace outdated extensions and themes, ensuring compatibility with the latest Magento releases and avoiding conflicts or bugs.

Order Management

Bug Fixes & Issue Resolution

Our certified developers are available to resolve functional, UI, checkout, or admin issues—quickly and efficiently based on their priority level.

Order Management

Backup Management & Disaster Recovery

We set up and monitor scheduled backups (code and database), with proven recovery protocols to ensure business continuity in case of downtime or data loss.

Order Management

Hosting & Infrastructure Support

From CDN setups to cloud hosting and server scaling, we offer technical infrastructure management to keep your store running at peak performance.

Order Management

Strategic Recommendations

Each month, we provide detailed reports on uptime, performance, patch status, and support activity—along with expert recommendations for ongoing improvement.

Case Study

What sets our Magento Support Services apart from the rest?

Magento is powerful—but without expert support, small issues can escalate fast. As a Magento-certified development agency, we offer both immediate fixes and long-term stability, combining technical depth with proactive care.

  • 100% Magento-dedicated support team
  • SLA-backed response times for peace of mind
  • Fully managed patching, upgrades, and performance tuning
  • Transparent reporting and expert consultation
  • Scalable plans for growing Magento merchants
  • Trusted by B2B, B2C, and high-traffic Magento stores
  • 45+
    employees
    GLOBALLY
  • 11+
    YEARS OF
    EXPERIENCE
  • 850+
    storefronts
    launched
  • 100%
    Success Score on upwork
  • 400+
    Clients Worldwide

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Magento Integration with ERP, Accounting and CRM systems to streamline and automate your B2B and B2C​ business.

  • apparel logo
  • BB attache logo
  • cin-7
  • microsoft dynamics logo
  • myob logo
  • net suite logo
  • salesforce logo
  • sap bussiness one logo
  • amazon logo
  • Odoo logo
  • quickbooks logo
  • xero logo

Ready to take your eCommerce business to the next level?

Whether it’s launching a new site, re-imagining an existing one or launching a marketing campaign, Mavenbird wants to help bring your idea to life.

Our Magento Web Design Process

Mavenbird specializes in Magento website design and SEO, focused on enhancing your eCommerce presence. Our award-winning designs are crafted to boost user experience and drive conversions. With a blend of innovative design and strategic SEO, we create engaging, high-performance online stores that keep customers coming back. Trust Mavenbird to transform your eCommerce platform.

01

Custom Mobile App Solutions

A big part of figuring out where to go is discussing where you’ve been. We’ll take the time to understand your business and your eCommerce goals. Then, working together, we’ll pull everything apart, put it together again and plan ahead.

  • Magento web design store audit
  • Competitor analysis
  • User journey mapping
  • Product & collection planning
  • Digital brand strategy
  • Tech stack planning
  • Magento Store performance analysis
  • Magento SEO & performance audit
02

Product Design (UX/UI)

Good Magento website design is all about balance. Your store needs to look beautiful, celebrate your brand, work seamlessly and uphold your principles by having a low impact and being accessible to all. Our Magento development company will get your brand, your goals and your experience working in harmony.

  • Digital brand identity
  • UX & UI design
  • Wireframing & Prototyping
  • Mobile first responsive Magento web design
  • Magento Design Optimisation
  • Checkout and Order Experience design
03

Minimum Viable Product (MVP)

Magento Web development, platform integrations, extension selections– this is where things start getting technical (but we can explain in plain English…most of the time).

  • Magento Web Development
  • App & plugin development
  • Checkout and Customer account Management planning
  • Third-party integrations
  • Re-platforming to Magento Community or Magento Enterprise Edition
  • QA & testing
  • Magento development support
  • Magento SEO & performance Development
04

eCommerce Mobile Apps

Mavenbirds’s award-winning, managed Magento SEO campaigns give your brand access to our highest authority links and our customised, tailored Magento SEO strategy. Each campaign kicks off with a review of your specific business goals, target audience, industry niche and market landscape. We’ll then formulate a Magento SEO plan specifically for your brand and industry space.

  • Magento SEO Audit
  • Keyword Research
  • Competitor SEO analysis
  • On-Page SEO
  • Content Creation
  • Technical Optimisations
  • Link Building
  • Magento Content Strategy
  • Campaign Review and Reporting
05

DevOps Services

Our Magento web development company understands that creating engaging, high-performing Magento stores is important. As the market and your customers change, so too should your store. Our Growth partnerships provide proactive support so you won’t get left behind.

  • Ecommerce growth strategy
  • Conversion rate optimisation
  • Data-driven development
  • Speed & performance optimisation
  • AOV + LTV optimisation
  • Mobile optimisation
  • App recommendations
  • Copywriting
06

Product Discovery

We focus on the discovery phase to ensure your digital product aligns with your target audience’s needs and delivers real value. Here’s how we do it:

  • Stakeholder Interviews
  • Customer Research
  • Market Analysis
  • Requirement Gathering
  • Feasibility Study
  • Prototyping
  • Roadmap Development
  • Validation & Feedback
  • Strategic Recommendations

Expertise of Industries

Combining our expertise with industry knowledge, we help businesses from different industries drive customer satisfaction, boost sales, and widen their reach with a tailored solution.

Fashion & Clothing

Fashion & Clothing

Retail logo

Retail

Automotive logo

Automotive

Gemes & Jewelry

Gemes & Jewelry

Fitness & Nutrition

Fitness & Nutrition

Furniture logo

Furniture

E-Learning logo

E-Learning

Health & Beauty

Health & Beauty

Consumer Goods

Consumer Goods

Home & Decor

Home & Decor

Healthcare logo

Healthcare

Food & Beverage

Food & Beverage

Grocery logo

Grocery

Electronics logo

Electronics

Reviews

Top-notch Support
They have been our go-to for maintenance, always on top of things.
Ratings
100%

Always There for Us
Their support team is always available whenever we need assistance.
Ratings
100%

Responsive and Reliable
Their support team is quick to respond and very helpful.
Ratings
100%

Reliable Support
Their maintenance services have kept our website running smoothly without any issues.
Ratings
100%

Exceptional Service
The team was very responsive and helpful throughout the process.
Ratings
100%

Amazing Support
The maintenance services they provide are invaluable for our operations.
Ratings
100%

Support That Exceeds Expectations
The maintenance team provided excellent support when we needed it most.
Ratings
100%

Reliable Support Service
Their support is always there when you need it; highly recommend them!
Ratings
100%

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FAQs

  • How can Magento support improve my store's performance?

    Magento support can drastically improve your store's performance by optimizing the backend architecture, reducing load times, improving security, and ensuring your store handles increasing traffic. With regular audits and proactive maintenance, Mavenbird ensures your Magento store runs smoothly and efficiently.

  • Why is proactive maintenance critical for Magento stores?

    Proactive maintenance identifies potential issues before they impact your store. At Mavenbird, we perform routine updates, security patches, and performance checks to prevent downtime, security breaches, and slow performance, allowing your store to operate seamlessly.

  • What custom Magento support solutions does Mavenbird offer?

    Mavenbird offers tailored Magento support solutions, including personalized development, security patching, module updates, and performance optimization. Whether you need specific integrations or long-term growth strategies, we adjust our services to fit your store’s unique needs.

  • Can Magento maintenance prevent security vulnerabilities?

    Absolutely! Regular maintenance is vital for protecting your store against the latest threats. Mavenbird's Magento maintenance services include timely security patches, malware detection, and firewall management, keeping your store safe from hackers and data breaches.

  • How does Mavenbird handle emergency Magento support?

    Mavenbird offers 24/7 emergency Magento support to resolve critical issues like server crashes, checkout failures, or security breaches. Our team responds immediately, ensuring minimal disruption to your business operations and fast recovery.

  • What are the signs that my Magento store needs a health check?

    If your Magento store experiences slow load times, frequent bugs, or outdated extensions, it may need a health check. At Mavenbird, we conduct thorough diagnostics to identify and resolve underlying performance issues, ensuring your store operates optimally.

  • How do Magento upgrades improve store efficiency?

    Upgrading Magento ensures that your store benefits from the latest features, security improvements, and performance enhancements. Mavenbird’s team handles seamless Magento upgrades, keeping your store efficient, competitive, and secure.

  • What’s included in Mavenbird’s Magento performance audit?

    Our Magento performance audit includes a full review of your website’s code quality, database efficiency, server configuration, and third-party extensions. Mavenbird ensures that your store is optimized for faster loading times, enhanced user experience, and better scalability.

  • How often should Magento stores be updated for optimal performance?

    For optimal performance and security, Magento stores should be updated regularly. We recommend scheduling updates quarterly or as soon as new patches are released. Mavenbird ensures timely updates so your store remains fast, secure, and reliable.

  • What benefits do ongoing Magento support plans offer?

    Ongoing Magento support plans offer continuous improvements, security updates, performance monitoring, and quick issue resolution. Mavenbird’s support ensures that your store is always up to date, secure, and running at peak performance, allowing you to focus on growing your business.

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