FAQs + Product Questions Extension

for Magento 2
FAQs + Product Questions Extension
Rating:
5.0
100 % of 100

Compatible with

  • Community: 2.3.* - 2.4.8
  • Enterprise: 2.3.* - 2.4.8

The Magento 2 FAQs + Product Questions Extension enables you to create a comprehensive FAQ section for your store, while also allowing customers to ask questions about specific products, helping to reduce uncertainty and improve the overall shopping experience.

  • User-friendly layout for quick access to key information.
  • Structured sections to improve search engine ranking.
  • Grouped FAQs for easier navigation and clarity.
  • Efficient search feature to locate answers instantly.
  • Adjustable design to fit your website's look and feel.

Highlighted Features

  • Organized FAQ Categories

    FAQs can be organized into multiple categories and subcategories, making it easier for customers to find answers to their questions.

  • Product-Specific Questions

    FAQs can be organized into multiple categories and subcategories, making it easier for customers to find answers to their questions.

  • Admin Management

    Admins have full control over managing questions and answers. They can approve or reject questions, edit answers for clarity, and delete inappropriate content.

  • SEO Optimization

    The extension allows for SEO-friendly URLs, meta titles, and descriptions for each FAQ and question page, improving search engine indexing and visibility.

  • Customizable Layout

    Admins can customize the layout, design, and display settings of the FAQ and question sections to match the store's branding and design aesthetics.

Description

FAQs Homepage

faq_homepage

The FAQs Extension for Magento 2 allows merchants to create a well-organized FAQ section, addressing common customer queries and improving satisfaction. It features category management, search functionality, a customizable layout, and a responsive design for a seamless experience across devices. This extension reduces support queries, boosts SEO, enhances trust, and helps increase conversions.

  • Allow displaying all categories and dependent question.
  • Depending on the installation of admins, FAQ Homepage will display Search box or not. Customers can search any question on FAQ Homepage quickly when using Search box.

FAQs Category Page

faq_category_page
  • Display all questions of the category.
  • The same as FAQ Homepage, Category page is also displayed on the Search box and performs the function as on FAQ Homepage. When you find by the search box, all satisfied questions (in all categories) will be displayed. To return the current category, you only need to delete the condition that you have just searched.

FAQs Category View Page

faq_category_view_page
  • Here are the category view page in which the answer of the questions are shown.
  • Below the question, there are social media sharing buttons for Facebook, Twitter, and LinkedIn, allowing users to share the FAQ content.
  • At the bottom of the page, users can submit a new question via the “Ask a Question” form.
  • Optional checkboxes to receive email notifications and agree to the terms & conditions.
  • A green “Submit the Question” button allows users to send their queries.

FAQs Product Tab

faq_product_page
  • Display all questions regarding the product.
  • Customers can submit a question here. The question submitted by creating the form in the Product Tab will be auto-displayed in the Product Detail when it's public.
  • Similar to the submit form in the Question detail page, we don't support the countries that do not use the English alphabet (such as Russian, Japanese, Korean, Chinese, Arabic, etc.)

FAQs

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Reviews

Write Your Own Review
A Great Addition
Our customers appreciate the easy access to FAQs. It\\\'s been a wonderful enhancement!
Ratings
100%

User-Friendly
The interface is intuitive, making it easy to manage FAQs. Great for customer engagement!
Ratings
100%

Improves Customer Support
This extension has drastically improved our FAQ section. Customers find it very helpful!
Ratings
100%

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Changelog

2.0.3 – August 2, 2024

  • Fully compatible with Magento 2.4.7

2.0.2 – July 10, 2024

  • Resolved display issue with widget template when the module is disabled.

2.0.1 – May 21, 2023

  • Fully compatible with Magento 2.4.6
  • Resolved minor issues for improved stability.

2.0.0 – March 20, 2023

  • Fully compatible with Magento 2.4.5-p1
  • Supports PHP 8.
  • Resolved minor bugs.
  • Updated Font Awesome to ensure version compatibility.

1.0.8 – August 25, 2022

  • Supports Magento version 2.4.4
  • Resolved minor issues and improvements.

1.0.7 – March 1, 2022

  • Integrate FAQ Schema Code.

1.0.6 – December 23, 2021

  • Supports Magento version 2.4.3
  • Resolved minor issues and bugs.

1.0.5 – May 31, 2021

  • Introduced "Viewed" field for categories to track visibility.
  • Added Icon Type selection support for both articles and categories.
  • Implemented Related FAQ Assignment feature.
  • Enabled Tagging functionality for articles.
  • Added a Message Field for the Helpfulness feedback option.
  • Resolved Content Security Policy error related to AddThis integration.
  • Fixed various minor bugs and performance issues.

1.0.4 – March 30, 2021

  • Works seamlessly with Magento 2.4.2

1.0.3 – October 8, 2020

  • Magento v2.4.0 Support.

1.0.2 – February 27, 2020

  • Resolved design issues.
  • Enhanced code quality and performance.

1.0.1 – August 25, 2019

  • Compatibility with Magento 2.3
  • Resolved minor issues.

1.0.0 – February 1, 2018

  • Release Initial Version.

$79
No surprise fees
  • Free Installation
  • 30 Days Money Back
  • 1 Year Of Free Support
  • Open Source East To Customize
  • Meets Magento Code Standards

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