Kuberbox
New Interactive Website Drives 224% Revenue Growth

KuberBox Utilized TotalCare to Increase Conversion Rates by 38.42%.
KuberBox
Conversion Rate Optimization (CRO+)
Customer Experience Strategy
B2B integration
Avada Push notification
Custom Development
Mobile Responsive
Adobe Commerce
RECOGNITION
BACKGROUND
KuberBox is a fine jewelry brand from KuberBox Lifestyle Pvt. Ltd. with a strong focus on quality, affordability, and reach. It was started in December 2012 by Sourav Lodha, a qualified diamond professional and Electronics Engineer. For Sourav, KuberBox is not the first startup he has founded, giving him deep insights into the market. With his experience and education, Sourav understands the role of technology in the otherwise traditional gems & jewelry sector.
KuberBox, as a brand, always strives to come up with heart-melting jewelry at affordable price points. Traditionally, gold jewelry has been purchased by Indians not just for its beauty and allure but also because of its investment worthiness. KuberBox promises to offer both investment value and beauty. They offer a vast catalog for shopping your favorite jewelry, along with the option to exchange old jewelry for a new, sparkling piece. KuberBox stands as a genuine and trusted source for buying gold and diamond-studded jewelry online. They differentiate themselves from traditional jewelers by selling jewelry with full disclosure and accountability. The company places a deep focus on customer service and creating customer delight. One of their underlying principles is to offer only products that are hallmarked for gold and laboratory certified for diamonds and gemstones.
KUBERBOX OFFERS AN EXPERIENCE, NOT JUST JEWELRY
KuberBox.com provides a delightful and surprisingly simple platform to browse a variety of designs from the comfort of your couch, view every minute detail related to them, and compare them to find the perfect piece that truly matches your expectations. Unlike traditional shopping experiences, there are no salesmen pushing certain high-margin products, allowing customers to calmly browse and pick their favorite pieces at their own pace. KuberBox.com manufactures the chosen piece especially for each customer, handling the many sophisticated processes involved in jewelry making. After around a week, the craftsmanship shines through the completed piece, which is then certified and hallmarked by third-party testing laboratories to confirm the true value of the stones. The final product undergoes a quality check before being packed in adorable boxes and safely shipped with insurance through reliable shipping companies.
PEACE OF MIND. GUARANTEED
KuberBox also offers a "No-questions-asked" return policy and "30-days Free Exchange" to ensure that customers feel secure in their purchases. They believe that each product purchased is a significant investment, and they take all possible measures to make the jewelry buying experience truly memorable. To address any concerns or queries, their customer support team is available at any hour.
KUBERBOX WANTS TO CREATE ENTREPRENEURS
KuberBox is taking jewelry shopping to a new level with the introduction of the "KuberBox Privileged Partners" program. This initiative helps small entrepreneurs earn extra income with minimal investment. Selected individuals can sell KuberBox jewelry to their circle of friends and family and earn a commission on each sale. By enabling motivated and hardworking individuals to earn income through this unique program, KuberBox aims to cater to the household need for an authentic and trustworthy source for jewelry buying.
KuberBox believes they can add value to the jewelry sector and pave the way for positive
change in the industry.
Together, Mavenbird &
Pinktown USA
achieved:
Challenge
Building a marketplace for jewelry with scalability and unique user experiences
Kuberbox needed an advanced and scalable solution to transform their online jewelry store into a feature-rich marketplace. The challenge was to build a robust platform that could support multiple vendors while ensuring an optimized customer experience. In addition, Kuberbox required custom functionalities for handling large product catalogs, secure transactions, and smooth vendor management.
Another key challenge was to deliver a visually appealing, mobile-responsive website capable of handling high traffic and ensuring quick load times. Achieving this with seamless integration of various payment methods and shipping solutions was also a top priority.

Solution
Custom Magento 2 marketplace development to empower growth
Mavenbird implemented a tailored Magento 2 solution, transforming Kuberbox's website into a multi-vendor marketplace. The platform was equipped with advanced features for vendor onboarding, product management, and streamlined checkout processes. This marketplace provided sellers with easy-to-use tools to manage their product listings while offering customers a secure and efficient shopping experience.
Mavenbird also focused on optimizing website performance, ensuring that the platform could handle increasing traffic and transactions smoothly. Customizations were made to the design to make the website mobile-responsive, with user-friendly navigation to cater to diverse customer needs.

Solution
Working with Mavenbird has been a game-changer for Kuberbox. Their team's ability to understand our vision and deliver a scalable, user-friendly marketplace has significantly impacted our business growth. The level of customization they provided allowed us to cater to both our vendors and customers with ease. We highly recommend Mavenbird for any e-commerce development.

Solution
Results
As a result of Mavenbird’s marketplace implementation, Kuberbox experienced a significant improvement in both vendor satisfaction and customer engagement. The enhanced design and optimized performance led to an increase in conversion rates and revenue per user, as customers enjoyed a smoother shopping experience with more product options.
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