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Jasnor

New Interactive Website Drives 224% Revenue Growth

Jasnor-Image

Jasnor Utilized TotalCare to Increase Conversion Rates by 40.45%.

CLIENT

Jasnor

SERVICES

Speed optimisation
Theme customisation
Support & maintenance
Mobile Responsive

PARTNERS

Adobe Commerce


SYSTEM INTEGRATIONS
AWARDS &
RECOGNITION

BACKGROUND

Rewinding some 30 years, Jasnor began as a small importing business in the Thurlow family garage, growing into an award-winning, industry-leading toy and gift supplier with exclusive distribution (and in some cases manufacturing) rights to an enviable portfolio of licensed, bespoke, and custom brands.

The humble beginnings of their story first began in 1988 when Jasnor's founder, Sherrie Thurlow, with her sons James and Richard at school, looked for a flexible business that offered good opportunities for growth and the chance to work with products she admired. "I have always loved children's gifts that were not just a passing fad. My own children had received some wonderful gifts, but the toys that lasted were the ones that really stood out. I also saw an opportunity to offer gifts targeted at men and women that had the same sense of longevity," Sherrie reflects.

By 1994, the business had grown to the point that Sherrie's husband, Noel Thurlow, with a background in toys and gifts, joined the company. Fast forward to the present day, Jasnor is supported by a strong and invaluable team of professionals, with Sherrie's sons, Jasnor's CEO James Thurlow and Richard Thurlow, carrying the business forward.

From classic toy properties including Paddington Bear and Beatrix Potter to highly collectible gift brands such as Disney Britto, they are committed to offering their customers endless gifting solutions, with unmatched access to a diverse range of quality gifts across multiple price points and occasions to surprise and delight all ages.

Their House of Strong Brands

A key principle for Ergomax is a sustainable view of humanity and nature. While nature exists independently and is invaluable to humanity, it is increasingly exploited for one-sided benefits. Ergomax was founded on the belief that a sustainable balance must exist between human well-being and the wealth of original, pure nutrients that nature can provide. This vision continues to guide their choices and operations.

They maintain and follow best business practices for a better user experience and meticulously select quality sellers to ensure customers receive consistent products that highlight the delicate nuances of each and every bean.

A Household Name for 15 Years

Jasnor’s giftware offering has evolved significantly over the years. From Babushka nesting dolls and nautical-themed men’s gifts that the company debuted in its early years, to premium stationery collections such as Stuart Houghton wax seals, paperweights, and letter openers popular in the 1990s, to the contemporary and highly covetable figurine collections that Jasnor is renowned for—including the premium Maasai sculptures sold until 2011. Collectible brands such as Disney Britto and, more recently, Disney Gifts remain an integral part of the business today. Jasnor’s constant readiness to accommodate the always-changing demands of consumers has been key to maintaining a strong and successful business all these years.

Famous brands are just one part of the Jasnor story. They deliver a vast selection of in-demand products and formats, from high-quality Jasnor Nursery Toy, plush, gifts, S.T.E.M toys, arts and crafts, feeding items, and collectibles. There's always something fresh and exciting on offer for the young and the young at heart, from timeless best-sellers to emerging trends from recent international trade fairs.

In the plush category, they have manufactured many classic characters over the years. From Australian favorites such as The Wiggles, Play School, and Bananas in Pyjamas, to classic literary properties including The World Of Eric Carle, Spot the Dog, and The Gruffalo, they take pride in their internal product design and development capabilities.

With distribution throughout Australia and New Zealand, agents, and representatives in all territories, as well as a head office-based sales team, Jasnor ensures they can help stores find the right product mix to align with their customer base and add a touch of excitement to each store.

Together, Mavenbird &

Jasnor

achieved:

+
-
35
%
Increase in Conversion Rate
+
-
28.5
%
Increase in Revenue Per user
+
-
0
+
-
0
SEE HOW WE DID IT
SEE HOW WE DID IT

Challenge

Boosting speed of Jasnor

The Jasnor website, a popular platform for collectibles and gift items, faced several technical and aesthetic challenges that impacted both performance and user experience. With a complex product catalog and high traffic, the site's page load times and navigation flow needed improvement to prevent user drop-off. Additionally, existing theme elements required custom adjustments to align with Jasnor's brand identity, which presented the challenge of achieving unique design elements without compromising functionality. Ensuring optimal speed and seamless checkout processes across desktop and mobile added another layer of complexity, necessitating a robust customization approach.

Introduction-Image

Solution

Streamlining The Customer Journey for Desktop Users

Mavenbird approached these challenges with a comprehensive Magento 2 customization plan, focusing first on theme optimization to enhance Jasnor’s brand presentation and user engagement. By refining the theme’s visual and interactive elements, we aligned the site’s aesthetics with Jasnor’s market positioning, creating a unique look that captures the essence of its collectible offerings. The team further enhanced the design for mobile responsiveness, ensuring a smooth experience for users on all devices.

On the technical front, speed optimization was a priority. Mavenbird implemented advanced caching strategies and minimized JavaScript and CSS, resulting in faster load times across the site. To streamline user interactions, we also custom-built modules to support Jasnor's specific needs, from product listings to checkout enhancements. These modules not only improved usability but were also designed to support future expansions, giving Jasnor the flexibility to evolve.

Customer journey Image

Solution

quote-mark

Mavenbird has been an incredible partner in transforming our website. Their expertise in Magento 2 customization exceeded our expectations, delivering a fast, visually engaging, and user-friendly platform that truly represents our brand. Their team was proactive, addressing both our aesthetic and technical needs with solutions that have improved our site’s speed, functionality, and backend management. The custom features they created make it easier for us to update our catalog and manage promotions, which has positively impacted our customer experience and sales. We couldn’t be happier with the results Mavenbird has achieved.

Mohamed Bentahar
,Founder and Director, Jasnor
Sales-Image

Solution

Results

The improvements delivered by Mavenbird had a measurable impact on the Jasnor website’s performance and user experience. Load times decreased significantly, enhancing user engagement and reducing bounce rates, particularly on product-heavy pages. The refined theme design allowed the brand’s visual identity to shine through while supporting an intuitive, enjoyable browsing experience across the entire site.

Additionally, the custom modules developed by Mavenbird empowered Jasnor’s team to manage product updates more efficiently, enabling faster, hassle-free product listings and seasonal updates. With a more responsive and agile backend, the Jasnor site is now positioned to scale seamlessly with its growing catalog and customer base. Ultimately, Mavenbird's customizations and optimizations contributed to improved customer retention and conversion rates, reinforcing Jasnor’s market presence in the highly competitive collectibles industry.

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