GlobalExpressStore
Magento Upgrade & Custom Feature Development Streamline Operations and Enhance Dealer Experience
GlobalExpressStore Utilized TotalCare to Increase Conversion Rates by 40.45%.
GlobalExpressStore
Magento Version Upgrade
Feature Development
Inventory Sync & ERP Integration
Security Patches
Team Management
Adobe Commerce
RECOGNITION
BACKGROUND
Founded in 1966, Global Furniture Group has long been committed to manufacturing high-quality office furniture at affordable prices. With a reputation for producing well-made furniture, Global Furniture Group has grown into a trusted name in the industry, providing businesses with ergonomic and functional solutions for their office spaces.
As the demand for their products grew, so did the complexity of their online operations. The company recognized the need for ongoing improvements to their Magento-powered store in order to better serve their dealers and streamline inventory management. They turned to Mavenbird for support and feature development that would improve operational efficiency and enhance the experience for dealers.
Together, Mavenbird &
GlobalExpressStore
achieved:
Challenge
Upgrading Magento & Integrating Dealer Features
Global Furniture Group faced several challenges with its existing Magento platform, including the need to upgrade to a newer version for security and performance improvements. The system also lacked certain dealer-specific features, which made managing orders, shipping, and inventory across multiple channels cumbersome.
- Shipping add-ons for calculating additional charges like Liftgate and forwarding that information to the checkout.
- Dealer notifications and visibility on order updates and invoices.
- Custom dealer-call discounts that needed to be applied only on the dealer side.
- Inventory sync from dealer portals to Magento and ensuring consistent data flow.
- Integration with ERP AS400 to streamline order processing and invoice management.
Global Furniture Group also needed to keep their Magento platform secure and up-to-date with the latest patches, while maintaining smooth operations through effective team coordination.
Solution
Magento Version Upgrade & Custom Feature Implementation
Mavenbird successfully upgraded Global Furniture Group’s Magento platform from an older version to Magento 2.4.5, ensuring that the platform was equipped with the latest security updates and performance enhancements. As part of the upgrade, we addressed several key operational needs by implementing custom features. One of the key features was the addition of Liftgate charges to the checkout process, enabling accurate calculation of shipping fees. This functionality allowed both customers and dealers to view these charges clearly in their order details, improving transparency and trust. Another major addition was the development of custom dealer-specific discounts, ensuring that the correct pricing and incentives were applied exclusively to the dealer side of the site.
In addition to the feature enhancements, we integrated ERP AS400 with Magento to automate the flow of order and invoice information, streamlining the process and eliminating manual intervention. To further optimize inventory management, we implemented a real-time inventory sync between dealer portals and Magento using REST API and cron jobs. This ensured that product availability was consistently updated across both platforms, reducing the risk of stock discrepancies. Regular security patches were applied to keep the platform secure and up-to-date with the latest fixes, ensuring ongoing protection and stability. These enhancements significantly improved the efficiency of Global Furniture Group's operations and provided their dealers with a more streamlined, user-friendly experience.
Solution
Mavenbird has been an invaluable partner in optimizing our Magento store. The team not only helped us upgrade our platform but also introduced custom features that significantly enhanced our dealers' experience and streamlined our operations. The inventory sync, ERP integration, and shipping add-ons have improved order accuracy and reduced manual work. We’ve also been impressed with Mavenbird’s ability to manage our development team effectively, ensuring all tasks are completed on time. The results have been fantastic, and we look forward to continuing our collaboration.
Results
The Magento upgrade and custom feature development led to improved operational efficiency for Global Furniture Group, particularly in their dealings with dealers. The integration with the ERP system and real-time inventory sync ensured smoother order processing and better stock management. Dealers now had greater visibility on order information, reducing errors and increasing satisfaction. With these enhancements, Global Furniture Group was better equipped to manage their online operations and continue to grow their business.
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