Emanualonline

1 million+ products for B2C

Emanualonline-Image

Emanualonline Utilized TotalCare to Increase Conversion Rates by 38.42%.

CLIENT

Emanualonline

SERVICES

TotalCare
Conversion Rate Optimization (CRO+)
Customer Experience Strategy
Visual Design
UX Enhancements
Custom Development

PARTNERS

Adobe Commerce
Signifyd
Nosto
Dynamic Yield


SYSTEM INTEGRATIONS
AWARDS &
RECOGNITION

BACKGROUND

eManualOnline is home to a large inventory of high-quality and easy-to-use workshop, service, and repair manuals that can be acquired at the best prices in the industry.

Their repair manuals are essentially the same found in industry-standard software used by professional technicians in dealerships worldwide, covering detailed troubleshooting procedures, maintenance schedules, step-by-step service and replacement instructions, wiring diagrams — basically everything needed to fix pretty much any issue on anything!

Work on boats and big rigs? No worries!

Once subscribed, customers will be able to access up to 10 new manuals every month, no matter the type of machine being worked on. They provide repair and service manuals for a wide range of vehicles, including cars, motorbikes, trucks, boats, tractors, semis, ATV vehicles, phones, digital cameras, appliances; name it — if it can be fixed, they have a manual for it!

And, of course, they don’t tie customers into any contracts, so cancellation can be done any time.

Also worth mentioning, all of their manuals are now available in digital format, which is a huge advantage over traditional ones. No more dirty and oil-soaked pages anymore!

Customers can also carry all their repair manuals with them, which is especially handy when a quick refresh regarding the recommended tire pressure at the gas station or buying replacement parts at the auto part store is needed. The truck is miles away down a trail, or the tractor is down in the middle of a field? No problem! Just pull out the phone and access the manual right on the spot!

Of course, if someone is of the old-school type and just prefers to follow instructions on paper, they can still print the pages needed, fix the thing, and throw them away once the job is completed — best of both worlds, right there!

Together, Mavenbird &

Emanualonline

achieved:

+
-
38.42
%
Increase in Conversion Rate
+
-
11.09
%
Increase in Revenue Per user
+
-
0
+
-
0
SEE HOW WE DID IT
SEE HOW WE DID IT

Challenge

Cooking With Gas

EmanualOnline Is having a large amount of data in the form of manuals. They have 2.5 millions+ products and manuals.

They want to integrate the functionality of Shopper Approved reviews In their site. Also they have a very unique design idea for Product Listing pages.

They need secured server level encryption for handling user manuals along with mobile friendly sites. Their main requirement is AI search for powerful results.

Introduction-Image

Solution

Streamlining The Customer Journey for Desktop Users

We provided magento as a solution to handle the l2.5 millions+ products and manuals with high secured server integration.

We customize the product listing page with a unique and mobile friendly design converted from figma.

We integrated AI search for the most accurate relevant search results based on customer search data. So that we can understand the customer’s needs more closely.

Using encryption we are providing the server level security for products and manuals.

Customer journey Image

Solution

quote-mark

Mavenbird is a tremendous partner for our D2C initiatives. They are not just a simple SI for our Adobe Commerce platform but also a very competent e-commerce consultancy. We are very satisfied with their service!

Yashar Nategh
VP, Sales, Emanualonline
Sales-Image

Solution

Results

After implementing Integrated Shopper Approved reviews, Emanualonline saw a notable sales increase as customer trust and satisfaction surged. The positive feedback enhanced the credibility and appeal of their offerings, driving higher conversion rates.

The unique design integration on the Product Listing Page (PLP) for Emanualonline has significantly boosted sales by enhancing user experience and engagement.

After implementing secured server-level encryption for handling user manuals, Emanualonline's client data is now safeguarded with robust security measures, ensuring confidentiality and integrity throughout the entire process. This enhancement has significantly boosted client trust and data protection.

The integration of AI search into the Emanualonline project has significantly enhanced the search accuracy and speed, providing users with quick and precise results. Clients now experience a more efficient and satisfying interaction with the platform.

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