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Allecon Dental

Multidimentional Teeth Products form for B2C

Allecon Image

Allecon Dental Improves their Digital Experience with Doctos and Patient.

CLIENT

Allecon Dental

SERVICES

Conversion Rate Optimization (CRO+)
Customer Experience Strategy
M1 -> M2 Migration
UX Enhancements
Quick Order functionality
Doctor's Registeration
Custom Teeth formAllecon
Custom Development
Mobile Responsive

PARTNERS

Adobe Commerce
Canpar
Braintree

SYSTEM INTEGRATIONS
AWARDS &
RECOGNITION

BACKGROUND

They are proudly Canadian! They strive to provide their customers with prompt and reliable service across Canada.

Their first priority is their customers. They pride themselves in providing quality products at competitive prices. Custom orders and sourcing for the right products to meet their customers’ needs is their strength.

They believe in “no hassle” business transactions to make the lives of their customers easier. Satisfaction is always guaranteed.

Together, Mavenbird &

Allecon

achieved:

+
-
37.25
%
Increase in Conversion Rate
+
-
21.25
%
Increase in Revenue Per user
+
-
0
+
-
0
SEE HOW WE DID IT
SEE HOW WE DID IT

Challenge

Cooking With Gas

Migrating from Magento 1 to 2 for ALLECON presents challenges such as ensuring data integrity and seamless integration with existing extensions, while also adapting to the new platform's enhanced architecture and features. This transition demands meticulous planning and execution to minimize downtime and preserve the user experience.

Client concerns for project ALLECON's UX enhancements include ensuring intuitive navigation while maintaining aesthetic appeal and integrating user feedback without disrupting existing workflows. Balancing innovation with user familiarity is key.

They also wanted such features like Doctor's Registration and ordering custom teeth from Allecon.

Introduction Image

Solution

Streamlining The Customer Journey for Desktop Users

Implementing CRO+ for ALLECON involves optimizing user journeys by enhancing site navigation, simplifying checkout processes, and personalizing content based on user behavior. Additionally, gathering and analyzing user feedback to continuously refine and improve the customer experience is essential.

Migrate ALLECON from M1 to M2 by seamlessly transferring all patient data, appointments, and treatment records to ensure continuity of care. Enhance the website's functionality and performance, providing a smoother user experience for both patients and staff.

For Allecon's dental clinic website, implementing UX enhancements ensures a seamless and intuitive user experience, making it easier for patients to navigate and access services. Quick Order functionality allows patients to swiftly order dental products and supplies, improving efficiency and convenience.

Doctor's registration streamlines the onboarding process for new doctors, allowing them to quickly join the clinic's network and start treating patients. Custom Teeth features enable personalized dental solutions, providing patients with tailored treatments and enhancing their overall satisfaction.

customer journey Image

Solution

quote-mark

Mavenbird is a tremendous partner for our D2C initiatives. They are not just a simple SI for our Adobe Commerce platform but also a very competent e-commerce consultancy. We are very satisfied with their service!

Andrew,
Founder, Allecon Dental

Results

After implementing UX enhancements, Quick Order functionality, Doctor's Registration, and Custom Teeth options, ALLECON's dental clinic website now offers a seamless and user-friendly experience. Clients appreciate the streamlined processes and personalized services, enhancing their overall satisfaction and convenience.

Migrating to Magento 2 has significantly enhanced ALLECON's dental clinic website with faster load times and a smoother user experience, ensuring clients find and book appointments effortlessly. The updated platform also provides robust security and improved scalability, aligning perfectly with ALLECON's growth and client satisfaction goals.

After implementing Conversion Rate Optimization (CRO+) and a Customer Experience Strategy for ALLECON, the dental clinic saw a significant increase in patient appointments and overall satisfaction. The streamlined online booking process and personalized patient engagement drove higher conversions and loyalty.

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