In Magento 2, you can manage effectively the subscription list. You can view all subscribers, take action as changing status to unsubscribe and even deleting the marked subscriber if necessary. Whenever customers request to unsubscribe your email, you should take action in a short period of time to satisfy them, if not that may make your customers unhappy and build negative perspectives on your site.

Magento 2 supports you to easily export your subscription list via CSV or XML files if you want to use your subscription list for many tasks or use a third-party service to send newsletters.

To Add, Manage, Export Subscribers in Magento 2

How to cancel a subscription

  • On the Admin panel, click Marketing. In the Communications section, select Newsletter Subscribers.
  • In the Status column, find the subscriber in the list. After that, mark the checkbox in the first column.
  • Change the Action control to Unsubscribe. Then, click Submit. The status of the marked record will changes to Unsubscribed.
Cancel Subscription

Export the list of subscribers

  • In the Status column, use the filter controls to filter all statuses of Subscribed that fit the appropriate website, store, or store view.
  • Choose the file you want to export to, either CSV or XML
  • Then, click Export and save the file
List Subscription